FAQs

How do I get a quote from Samson Awnings?

Simply send us an email directly or through our contact form and include the following information:

1. Images/photos of the area you are looking to have the product installed?
2. Approximate width, and projection in metres?
3. Supply and delivered or supplied and installed?
4. Please specify the product you looking to purchase if known, i.e Fixed veranda, retractable fabric awning, glass room, umbrella/parasols, etc..
5. What are you looking to achieve from these products. i.e. Sun protection, all year protection or rain protection.
6. Your location/address? Best telephone contact number?

We very much like to establish whether one of our many products are suitable and the rough prices before we commit to a site visit or other work such as drawngs, etc.
Once we have the information we can call or email you for further clarification and provide pricing as soon as possible for you to review.


Can I install a retractable awning by myself?

Yes, it is perfectly possible, but most of the awnings are very heavy and require a minimum of 2 people for installation and lifting into place. The wall bracket fixtures are one of the most important components to ensure a sound and safe installation and the positioning and fixing of these brackets should be carefully considered.
Extra brackets are frequently used to spread the weight across a wall safely.
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What do the spreader or gutter brackets look like?

We find most people worry unnecessarily about these extra brackets as when they are required then there really is no alternative and the trouble is most people look at them in complete isolation and not the whole installation with the awning. They will not be seen after a short time as they blend in.
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Why should I choose Samson Awnings to install my glass room or veranda?

We have a complete transparent pricing policy on all products and our level of skills in installation of bespoke products such as the glass rooms is extensive over the last 15 years. We do not sit with you for hours in your home trying to make you order on the day, no pressure selling tactics are used, we are a long established family firm.
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What are the electrical requirements for a patio awning?

For a normal retractable patio awning the electrical requirement is minimal
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How can I effectively shade over bi-folding doors?

There are a few solutions for such a requirement with large projections also possible.
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Why can’t I have a retractable awning directly above my bi-folding doors?

There are 2 main reasons – structural suitability (usually) and lack of space and height as most bi folding door extensions are a flat roof single storey extension. It is possible of course but just needs some planning for the correct support.
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How long has Samson Awnings been trading?

We have been trading since 1994 and our company name as registered is Samson Industrial doors Ltd at companies house.
Samson Awnings is a trading name for our sun, wind and rain protection systems.
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How long does it take for delivery of the awnings?

Most of our awnings, all made to order, will take approximately 3-4 weeks maximum including many of the terrace cover systems.
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What are the wall brackets used for seen on some awnings?

Some retractable awnings need extra brackets, especially on single storey buildings and these are essential items not just added extras.
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